Why your SOP manual is obsolete

Your team doesn't care which button to click—they just want results.

Law firms are drowning in operations manuals.

You know the ones: 30-page documents with arrows, screenshots, and step-by-step instructions for every mundane task.

Here's the problem: they're obsolete soon after you finish writing them.

A better approach

One lawyer I know just replaced her entire 200-page operations manual with something much simpler: a pro…