The 80/20 Principle

The 80/20 Principle

Your Firm's Knowledge Is Trapped. A Chatbot Can Let It Out.

SharePoint didn't solve it. Intranets didn't solve it. A curated chatbot might.

Ernie the Attorney's avatar
Ernie the Attorney
May 22, 2026
∙ Paid

Every firm has a knowledge problem, even if nobody calls it that.

Precedent briefs sit in a folder on somebody’s laptop. The client intake FAQ lives in an old Word doc. Half of what your firm knows — how you handle a discovery dispute, what you tell a new client about billing, which judge hates late filings — lives in people’s heads or buried email threa…

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